IELTS Speaking Part 2: 'bad service' topic

Here's a recent exam task that a student sent me. How would you answer? Feel free to share your ideas in the comments area below this lesson.

Describe a time when you were not satisfied with a service.
You should say

- what the service was
- who provided it
- what happened
- and explain why you were unhappy with the service.

Comments

[Christine]

I'd like to share the bad service about a room I rented when I was traveling Paris. I booked the room from Airbnb website for my five days trip. I usually travel in the morning and go back to the Airbnb room, resting in the evening. One night I went back and finished my bath around ten o'clock. When I used the hair-dryer for 10 minutes, the Airbnb host stopped me and said it is too late and the noise annoyed them. Then I went bad with my wet hair in a 8 degree winter night and a weak heater room. After I finished my trip and went back to my home, I got sick and lay down on my bed, resting for two days. I was unhappy I had the bad consequence after my trip.

[Muhammad]

life is full of experiences, some bad and some good. I would like to talk about services of taxi that I experienced recently. I was to go for interview early in the morning, so I booked Uber car form mobile application. after booking I called the captain and he told me that he will be there within five minutes. I started following the caption on map and he was not moving even after 10 minutes of booking, because I have to go urgent , it was a disaster for me. therefore,I called him and he told me that his car got flattered and it will take 30 minutes to repair it. my head of sizzling, I immediately called to helpline and there was no response from their side too. I immediately booked local car and went to the spot.

[Pachu]

I'd like to talk about a time when I used service that was not satisfactory.I remember , it was holiday on the festival of "Dashain".we, our family, moved to near by town in a restaurant called "Baba Baba international restaurant" . We looked upon the menu and ordered some foods such as 'Samosa' and 'fried steamed noodles'.Staff of the resurgent brought the food that was not fresh.Vegetable was giving a bit smell because it was giving a bit smell because it was prepared long time ago.The atmosphere was not good because in its near, loud music was playing which irritated us.Finally, we complained the manager of the restaurant about product and service.
I was unhappy because of couples of reasons.Firstly, they did not give water or behave politely.Food was terrible and environment was noisy.

[Akter]

I would like to share one of the unsatisfactory service experiences that I had. My parents bought a new apartment last year in Chittagong metropolitan area. So we immediately needed a wifi connection at our apartment. After searching and reviewing as many as 5 or 6 internet, I have decided to set an internet facility service named Cloudeone. They are one of the best wifi service providers in my city. Their bandwidth and wed speed facilities were great at a reasonable cost. However, one annoying problem that ruined its popularity just within months was fiver-cut. We faced more than three times fiver-cut related problem just in a single month which eventually led my family to eliminate the service. My parents had some online businesses and I was undergoing some online courses then. So The service provider couldn't make us happy.

[Ankit joshi]

The good idea for the topic could be dissatisfied product delivered through the e-commerce website. it may be clothes or any electronic gadget.

[mars]

i'd like to share my unsatisfied experience in a coffee shop.i was on my way to the train station and i wanted to grab a cup of coffee to drink, so i entered the coffee shop and bought one, but there was too many people waiting for there beverage, i was a little worried about missing the train so i told the staff about my situation and asked them if they can do it faster or i would just cancel my order.They promised me that they would hand in my beverage in 5 minute so i would not miss my train, i accepted this solution but after 20 minutes my beverage still in process, when i got my beverage, i realized i have missed my train already.so the service was bad.

[weikai Lin]

which I tested in January in 2019 >O

In my opinion, just a few things can be bad service for me because for those things you may forget in 3 years. but If I have to choose the bad service, I probably want to talk about Sydney transport company.

This company did a really annoy job for all passenger last year. They always repair trains during the day time and even weekend morning. I had few times delay of meeting cause this problem.

I know it could be serval difficult reasons to repair or regular examination but this is public transport. It must be on time and can be trusted.

Moreover, the day I went to have lunch with my friend and I stood on the platform for 1 hour. After that, I catch a train but the train system have some problem. Therefore I need to get off the train and took the bus to a restaurant.

As you know, In Asia country especially Taiwan or Japan this is really terrible matter.

[Akter]

I made some spelling mistakes. Here, I have corrected my mistakes.

I would like to share one of the unsatisfactory service experiences that I had. My parents bought a new apartment last year in Chittagong metropolitan area. So we immediately needed a wifi connection at our apartment. After searching and reading reviews as many as 5 or 6 internet, I have decided to set an internet facility service named Cloudeone. They were one of the best wifi service providers in my city in that time. Their bandwidth and web speed facilities were great at a reasonable cost. However, one annoying problem that ruined its popularity just within months was fiber-cut. We faced more than three times fiber-cut related problem just in a single month which eventually led my family to eliminate the service. My parents had some online businesses and I was undergoing some online courses then. So The service provider couldn't make us happy.

[arch1001face]

I’m going to describe a bad service that came from buying a tech via Internet in a few weeks ago.

I have bought a tech device through Facebook, which is one of the most used on social networking websites that allows you to offer various products from online retailers. You just need to leave your phone number on to the homepage website, and customers will make a contact with you.

An online shop called SENDO where I bought a new console. It’s easy to make a purchase by just a double click, I have signed up my bank account and paid for it. I then received a confirmation email from the online retailer.

Over a half day to wait for my stuff, I finally received a paper box. Unfortunately, when I opened this box, something went wrong. It had a faulty damage on the edge of console. I immediately made a call for the customer service, but they didn’t take any blame.

The reason why I were unhappy with the service was that I felt disappointed the way that the customer service treated. They required to delay by up to a few days returning the product while just needed a few minutes to buy. It is extremely frustrating when something didn’t go well as expected.

I think I should take something into account before I will buy it.

[ononna]

well,few people used to complained simple matter. But I am not like them. Here i would like to talk about a time when i had complained to a hotel manager to their bad food service.

a couple of weeks ago i went to a restaurant named food cart for dinner with my family member.I had organized a party for my family members as a treat of birthday.i had booked a family table in advanced via phone call.

we were all excited about this dinner.when we reached there i was astounded that there were not many people available.It is a famous hotel which has been crewing many people all the time.we were sit on the chairs.we all person orderded food according to our choice.

after few minutes the food has served, but they did not provide water as we need.and i was astonished that most of the food was chilled.A bad scent was coming one of food item rice pudding. In the mean time i was angry and got to complained a hotel manager to their service and foods.

the manager was apologized about that and they had changed the food and provide us new food.It was delicious.